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Appointments
For health and safety reasons it is important that we know who is in the building at any time. All patients and visitors must report to reception on arrival at the surgery and remain in the waiting room until called.
All appointment enquiries should be submitted through the Accurx system, accessible via the homepage of our website. The service is available daily from 8:00am and operates strictly on a first-come, first-served basis. For administrative requests, such as fit notes (sickness certificates), test results and other non-clinical matters, please submit your request via Accurx - admin option.
All submitted requests are reviewed regularly and allocated to the appropriate member of the team.
This will help us to be more efficient by making an appointment available to you when you need it the most.

friendly accredited
GP practice
We are an Armed Forces veteran friendly accredited GP practice
This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services.
This is important in helping ex-forces to get the best care and treatment.
If you are ex-forces, please let your GP or Nurse know to help ensure you are getting the best possible care.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
Out of Hours
Extended Access
At Murree Medical Group we have teamed with other Practices in the area to provide an extended access service for our patients.
Week Days
- Monday to Friday – 6:30pm to 7:50pm
Over The Weekend
- Saturday - 9am to 5:50pm
- Sunday - 9am to 1:50pm
Should you wish to use this facility you will be offered appointments but not here at Murree Medical Group, but in other locations across Billericay and Basildon.
If the times suit you, you may request an appointment for the evening or weekend in advance. At other times, when the surgery is at capacity, we may only be able to offer you an appointment at one of these locations.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Chaperones
You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.
Providing NHS Services
The Practice
Quick Links
Practice Addresses
Rectory Road Site
201 Rectory Road
Pitsea, Basildon
Essex, SS13 1AJ
Telephone: 01268 727736
Pattiswick Square Site
Pattiswick Square
Basildon
Essex, SS14 2RJ
Telephone: 01268 520552