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Online Services

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The Murree Medical Centre

MISSION STATEMENT 

To provide professional, accessible high quality care, patient centred care, in a safe and caring environment, promoting the best outcomes for patients, through continuous improvement to promote confidence in our patients and our team, together.

We aim to provide the best possible outcomes for our patients in a safe and welcoming environment, offering a wide range of facilities, at the practice and through the wider PCN.

We strive to be a beacon of modern practice, training nurses and new care practitioners.

We aim to use Digital services to enhance the patient experience, in terms of accessibility and timely information in the delivery of the most integrated care possible.

We aim to use PDSA to develop our existing understanding of disease treatment and management, through proactive engagement with research projects.

We seek to work closely and collaborate with our partners in the wider health community , the PCN, and ICS networks.

 

Our Values

To be professional, kind, fair, and vigilant and accountable, and to be innovative, in an environment of equality, diversity and opportunity for all.

Hello and welcome to our website.  We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times, download a registration form and come and see us.

Our email address is murree.mc@nhs.net

Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, you can see our catchment area and practice boundary here, have a look at our opening times and download a registration form.

*****   Update - Due to the current Coronavirus outbreak we have had to make changes to the way we operate ****

Please note that all previously booked appointments have now been cancelled, should you still require to be speak to a doctor follow the contact instructions below:-

Our doors are now closed, you should only come to the surgery if you have been requested to attend an appointment by a nurse or a doctor.

 

***If you have symptoms associated with coronavirus, including a new continuous cough or a high temperature.and your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do ***

 

Only call NHS 111 direct if you cannot go online, or are advised to do so by the online service.

 

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus.

 

We are currently operating a reduced service, all staff are working hard to answer your call however there may be longer delays than usual due to the need for all calls to be triaged.

If you have not nominated a pharmacy for your prescriptions contact the surgery to arrange.

Thank you so much for your cooperation in this difficult time for everyone.

Our branch surgery at Pattiswick square is currently being used as a Community Coronavirus HUB. It is not accessable to our patients, who will be looked after at the main surgery at 201 Rectory Road, exclusively for the time being.

 

 

****Repeat Prescriptions****

We have added new information regarding repeat prescriptions and also about collecting prescriptions on behalf of others - Please read this information which can be found on the prescriptions page

                                                                                                 ***STOP THE PRESS***  

                         The telephone prescription service has now been decommissioned - please either request your repeat online by registering with our online service or request your repeats through your pharmacy

                                                                                                                          Many thanks 

MURREE MEDICAL CENTRE NOW OFFERS THE 'ELECTRONIC PRESCRIPTION SERVICE ' TO PATIENTS. FOR MORE DETAILS CLICK HERE

 

Access all Areas

Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment, changing your contact details or ordering a repeat prescription you can now do so without leaving your home.

 

Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.

 

 

Want to get involved and play your part in shaping the future of healthcare at Murree Medical Centre....then why not join one of our Patient Groups!

We have a "virtual" Patient Representation Group for those who may not feel they can commit regular time but still feel they have something to offer and a Patient Participation Group that has regular meetings to cover a wide range of topics and is made up of patients and Practice staff. 

 

 

NHS ZERO TOLERANCE POLICY

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be asked to stop. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

Any incident of threatening, abusive or violent behaviour will be reported to the Police and may lead to prosecution.

(Site updated 27/10/2021)

Contact Details

The Murree Medical Centre

Contact Telephone

01268 727736
0845 6021 807
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